Payment & Billing

At SHEGROWN, we are committed to providing a secure, seamless, and transparent payment experience for all our customers. Our payment and billing process is designed to ensure your transactions are safe and straightforward, reflecting the premium nature of our brand.

Accepted Payment Methods

We accept the following payment methods for all orders within the United Kingdom:

  • Major credit and debit cards including Visa, Mastercard, and American Express

  • PayPal

  • Apple Pay

  • Google Pay

All payment methods are processed securely, ensuring that your personal and financial information is protected.

Billing Information

When placing an order, please ensure that your billing information matches the details associated with your payment method. This helps to prevent delays and ensures a smooth checkout process.

Secure Transactions

SHEGROWN uses industry-standard encryption and secure payment gateways to protect your information. Your data is never stored or shared with unauthorized parties, and all transactions are handled with the highest level of security.

Invoices and Receipts

After completing your purchase, you will receive an order confirmation email containing your invoice and payment details. This serves as your receipt and can be used for record-keeping or future reference.

Payment Issues

If your payment is declined or you experience any issues during checkout, please contact our customer support team immediately at teams@shegrown.co.uk or via WhatsApp at +44 7848 159239. Our team will assist you promptly to resolve the issue and ensure your order can be completed.

Refunds and Adjustments

Refunds for returned or cancelled orders will be processed to the original payment method. Please allow up to 7 business days for the refund to appear in your account, depending on your bank or payment provider.

Our Commitment

At SHEGROWN, we prioritize providing a professional and trustworthy payment experience. Every step of the billing and payment process is designed to be secure, simple, and seamless so that you can focus on enjoying your premium intimates with complete confidence.